Terms of Service
Our Terms outline account rules and gameplay conduct. Privacy Policy covers data handling; both documents work together to protect you.
LEGAL REFERENCE
Your Privacy Comes First
We built warung play around your trust. This policy explains exactly how we collect, use and protect your personal data when you open an account, fund it with...
Data ProtectionTransparent PracticesIndonesia-CompliantAccount SecurityPayment Safety
What We Collect and Why
When you join warung play, we ask for your name, email, phone number and payment details to set up your account and process deposits through DANA, OVO, GoPay and QRIS. We also collect gameplay data, device information and IP addresses to prevent fraud, improve your experience and comply with local regulations in supported Indonesian regions. We never sell your data to third
parties. Your information stays with us and our trusted payment processors.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
WHY VISITORS TRUST US
How We Earn Your Trust
Encrypted Connections
All data between your device and our servers travels through SSL encryption. Your payment details and account credentials are never exposed in transit.
Regular Audits
We conduct quarterly security reviews and penetration testing to identify and fix vulnerabilities before they affect your account.
Compliant Storage
Your personal information is stored on secure servers in supported regions, following Indonesian data protection standards and international best practices.
Limited Staff Access
Only authorised team members can view your data, and only when needed to resolve your support request or prevent fraud.
Transparent Logging
We track who accesses your account and when. You can review login history and active sessions in your security settings.
No Data Brokers
We do not share your information with advertisers, data brokers or unrelated third parties. Your privacy stays within warung play.
WHY THIS PLATFORM
Consistency Across Our Policies
Cookie Policy
Separate from this policy, our Cookie Policy details how we use tracking pixels and session cookies to remember your preferences and login state.
Payment Security
Payment data handling is covered here and reinforced in our Payment Methods guide, which lists DANA, OVO, GoPay and QRIS security standards.
Responsible Account Use
Account limits and self-management tools are explained in our Account Settings guide, linked from your dashboard after you open an account.
Dispute Resolution
If you dispute a transaction or data handling, our Dispute Policy outlines the process. This Privacy Policy explains what data we use to investigate.
Marketing Communications
Our Email Preferences page lets you control promotional messages. This policy explains how we collect email addresses and manage your contact list.
Regulatory Updates
Indonesian law and regional regulations may change. We update this policy quarterly and notify you of material changes via email.
SERVICE CONTEXT
What Defines Our Privacy Approach
Zero Third-Party Sales
We do not monetise your data by selling it to...
Account Ownership
You own your account and all data within it. You...
Fraud Prevention
We analyse your login patterns, payment behaviour and gameplay to...
Payment Processor Trust
DANA, OVO, GoPay and QRIS handle payment data separately. We...
Deletion Rights
Close your account and request permanent deletion of your personal...
Transparent Retention
We keep your data only as long as needed to...
Privacy Questions Answered
We delete most personal data within 30 days of account closure. Transaction records and payment history may be retained for up to 7 years to comply with Indonesian financial regulations and fraud prevention requirements.
Yes. Log into your account, go to Settings > Privacy, and click 'Download My Data'. We'll email you a complete file of your personal information, gameplay history and account activity within 7 business days.
We share only the minimum data needed to process your deposit: your name, phone number and transaction amount. These payment processors have their own privacy policies. We do not share gameplay data or account details with them.
If we merge with another company, your data may transfer to the new owner under the same privacy protections. We will notify you by email and give you 30 days to request deletion before any transfer occurs.
Passwords are hashed using industry-standard encryption and never stored in plain text. We recommend using a unique password, enabling two-factor authentication and logging out after each session on shared devices.
Yes. Click 'Unsubscribe' in any email or reply STOP to SMS messages. You can also manage preferences in your account under Settings > Communications. We respect your choices immediately.
Your connection is encrypted regardless of device or network. However, public WiFi carries general risks. We recommend using a VPN on public networks and keeping your phone's security software up to date.